Last updated: September 3, 2026
This Privacy Policy explains how DonkeyTrack ("DonkeyTrack," "we," "us," or "our") collects, uses, and shares information when you use our website and service (the "Service").
Account information. When you create an account, we collect your email address and a password (stored only as a salted cryptographic hash — we never store or have access to your actual password). You may optionally set a display name, timezone, and clock format preference.
Poker session data. DonkeyTrack is built around importing data exported from the Pokerrrr2 mobile app, either by CSV file (via a unique import email address we assign you, or a direct upload) or by uploading screenshots that we process with optical character recognition (OCR) to extract game and player information. This data typically includes club codes, game codes and dates, hands played, buy-ins, and win/loss results, along with the in-app player identifiers and display names Pokerrrr2 itself assigns to you and everyone else at the table. Uploaded screenshots are stored so the import can be reviewed or corrected later.
Friends and sharing. If you invite another DonkeyTrack user as a friend (or are invited), we record that connection and which of your imported games have been made visible to whom.
Technical and log information. We automatically log the IP address, requested route, and timestamp of requests made to our servers, and the browser/device (user agent) and approximate last-active time associated with each logged-in session. This is used for security, abuse prevention, and basic operational troubleshooting — not advertising or behavioral tracking.
Cookies. We use a single first-party session cookie to keep you signed in. It is marked HttpOnly and Secure and is not readable by page scripts. We do not use third-party advertising or analytics cookies.
We do not sell your personal information, and we do not share it with third parties for their own advertising or marketing purposes.
Poker session data and player statistics you import are visible only to you and to any friends you've specifically connected with inside the app — sharing is opt-in and under your control at all times. Ending a friend connection stops any further sharing going forward, though data already shared while you were connected is not retroactively hidden.
We use a small number of service providers to operate DonkeyTrack, who process information on our behalf and only for that purpose: our email delivery provider (for sending the transactional emails described above), our cloud hosting provider (for storing account data, imported files, and backups), and, for accounts on a paid plan, a payment processor to handle billing. We may also disclose information if required to by law.
Newly imported CSV files and screenshots are kept on our active servers for up to 30 days, after which they are moved to long-term encrypted cloud storage; the underlying game and player records extracted from them remain available in your account regardless. Request logs are kept for 90 days. Database backups are retained on a rolling basis, with one backup kept permanently at the start of each month. We retain your account information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within a reasonable time, except where we're required to retain it longer (for example, financial records for a paid subscription).
We use industry-standard measures to protect your information, including encrypting traffic to our servers with HTTPS/TLS, hashing passwords with bcrypt, and restricting access to production systems to those who need it to operate the Service. No method of transmission or storage is perfectly secure, and we can't guarantee absolute security.
DonkeyTrack is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13. If we learn we've collected information from a child under 13 without a parent or guardian's consent, we will delete it.
DonkeyTrack is hosted and operated in the United States. If you use the Service from outside the United States, your information will be transferred to and processed in the United States.
We may update this Privacy Policy from time to time. We'll update the "Last updated" date above when we do, and for material changes we'll make a reasonable effort to notify you (such as by email or an in-app notice).
Questions about this Privacy Policy can be sent to support@donkeytrack.com.
Questions? Comments? Need help?
Email us at support@donkeytrack.com
